What We Collect and Why It Matters
When you create an account, we collect your name, contact details, and the payment method you register — whether that is bKash, Nagad, or Rocket. We use this to verify your identity, process deposits and withdrawals, and flag any unusual activity on your wallet. We do
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not sell your personal data to third parties, and we do not share your bKash or Nagad account numbers with any party outside the transaction chain. Device data — your browser type, operating system, and IP address — is logged automatically each time you connect, so
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we can detect login anomalies and protect your account from unauthorised access. We may also collect session data such as pages visited and time spent, which helps us improve how the lobby works on mobile. Data retention follows a schedule tied to your account status: active
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account data is kept for as long as your account remains open; data from closed accounts is held for the period required under applicable law before being securely deleted. Eligibility to use bgp33 and the legal basis on which we process your data both depend on
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your local law and the eligible regions in which we operate. If you have questions about how your specific data is handled, you can reach our support team through the contact paths listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.